BPO Domestic

BPO Domestic/International

Eligibility : LLB, BVSc, CA, CS, BSc, B.P.Ed, BAMS, BHMS, B.FashionTech, BFA, ICWA, B.Design, B.Arch, B.Pharm, B.Com, BA, BBA/BBM, BDS, BCA, BE/B.Tech, BHM, BEd, MBBS, B.F.Sc(Fisheries), BSW

Location : Pune(Baner )

Last Date : 26 Jan 2017

Salary : 7000 - 10000 Rs Per Month

Year of passing: 2015 - 2016

Skills: English Speaking

Preferred Gender: Female

Gospel Techy - Job DetailsDate of posting:13 Jan 17

answer calls and respond to emails

handle customer inquiries both telephonically and by email

research required information using available resources

manage and resolve customer complaints

provide customers with product and service information

enter new customer information into system

update existing customer information

process orders, forms and applications

identify and escalate priority issues

route calls to appropriate resource

follow up customer calls where necessary

document all call information according to standard operating procedures

complete call logs

produce call reports

Hiring Process : Face to Face Interview, Group Discussion

Job Role: BPO / Telecaller